No, Experience (Is) Necessary

I had what I hoped would busy plate in front of me today, but fate conspired against me.

Today trip was to Gulf Coast Processing, a travel boiler room not too far from the St. Pete-Clearwater Airport. And again, the issue wound up being my experience, or lack thereof.

Problem is that GCP wasn’t specifying what type of experience they wanted from applicants in their ads. A lot of the Pinellas boiler rooms didn’t care. Now they do. So they could have save me some time with more accurate information.

What’s that an effect of? Telemarketing licenses? The slow economy? Who knows.

So I was promised a call back, so instead of pounding the pavement at other places, I went home. The call never came.

That ticked me off more than anything. These people are in the communication business, so communicate.

Looks at this point like more pavement pounding is in store come Monday.

UPDATE, November 18th:  Gulf Coast Processing has since moved to offices on Tall Pines Drive in Largo, which is on Ulmerton Road just east of the Ulmerton-Starkey Road intersection.  Maybe my application got lost in the move?  Yeah, right.

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Illusions Of Choice

So let me tell you a story about a job I applied for a few years ago off of Roosevelt Blvd. in Clearwater, Florida.

This was a vacation boiler room where this company hired basically college kids.  Like most travel rooms, they were looking for college kids for a reason.  They look for college kids, people with a happy go lucky attitude because the product they sell does not sell itself.  Plus, the usual sales pitch has a little misdirection to it.  You as the seller has to act like the people on the other end of the phone have won something.  In truth, they have, but what they won wasn’t free, it is usually a trip somewhere at a reduced rate that requires attending a timeshare seminar of some sort.  Kind of like the South Park episode where they all go to a ski resort, but the timeshare seminar has one hidden trick after another to entice them to buy.

These people were advertising flexible shifts, but when I got there, the shifts weren’t so flexible.  I meet this lady named Sunita, and the conversation went a little something like this:

Sunita: What shift do you want to work?
Me: The day shift.
Sunita: Oh shucks, we just ran out of day shift seats yesterday.  How about nights?
Me: How about days, as you advertised?
Sunita: How about coming back when you have a better attitude, mister!

So the next time I saw this company advertising in Craig’s List a few months later, I shot some E-mails to the particular advertisers.  Is there a day shift?  Are there openings in said day shift?  I was assured yes.  I went back to that very same office, met Sunita once more…

…and got the same hooey about the day shift just running out of day shifts.

Needless to say, I didn’t get that job.  And in this business, not getting certain jobs is usually better than the jobs you DO get.

Dress Codes And Other Nonsense

So Dial America in Clearwater wants to talk to me about working for them. Yes, I applied to them last Wednesday night, and yes I went through their silly assessment test.

The test bills itself as having no wrong answers. Note to all prospective professional telemarketers: if a test is billed as having no wrong answers, there usually are wrong answers.

I will decline the offer to work there, though. They have a business casual dress code.

Why do some call centers have dress codes? It defies logic. Its not like the people you call up can SEE you on the other end of the phone.  It screams of anal retentiveness. And those who defend such a practice swear up and down that if you look professional, you will feel professional.

To that I say: bullshit. If someone is comfortable, they got one less thing to worry about. I’m not saying men should be proudly showing ass crack, or women should be showing off tramp stamp tattoos that are the rage these days. Dress responsibly.

Dress codes in boiler rooms speak to two things. One, a lack of individuality. Two, the people who run these companies don’t want people who can’t afford business casual attire working for them. Kind of a hidden discrimination.

Even though a lot of people that need these kind of jobs are the very type of people who probably can’t afford business casual clothes. So more or less, they defeat their own purpose, but that’s not my problem, nor will it be made mine.

Dial America, I am crossing you off of the list.